Controlled Chaos

Training/Coaching/Management/Tech Solutions

Controlled Chaos Consulting has a wide and varied range of training packages available which can be delivered via the web or in person.
All of our services align with our vision to support staff and organisations to be more efficient and effective in providing life changing solutions to customers.

Controlled Chaos is focused on providing high-quality service to Employment, Training and Business Services!

  • Government contract compliance experts.
  • Management and process solutions.
  • We provide full confidentiality and non disclosure.
  • Technology solutions to streamline business processes and customer experience.
  • Working with companies nationally in the following area's:

Controlled Chaos Consulting includes
  • Independent reviews and reports on your service delivery model.
  • Development of forms and IT flows to maximise service delivery.
  • Project management and support.
  • Innovative solutions for customer service and centralised service centres.
  • A wide range of solutions for improved performance and compliance
  • Coaching on the use of third party software, such as ESCN reporting.
  • Independent risk assessments and advice.
  • Convenient video conference Q&A and ongoing support when required.
  • We can cover both short term and long term contracts.
  • National Disability Insurance Scheme (NDIS)

Small Business Coaching
  • Marketing and sales planning.
  • Recruitment.
  • Technology solutions.
  • Paperless office.
  • Business mentoring
  • New concept innovation experts.

All training is tailored for Employment Services and Community professionals across all contracts.

Controlled Chaos training in essential skills for front line leaders Includes:
  • Effectively empowering your staff.
  • Staff learning styles and negotiation skills.
  • Reporting and monitoring on business/staff performance.
  • ECSN and third party software usage & reporting.
  • How to apply data for business performance and growth.
  • Finance management.
  • Change management.
  • DISC profile session (available)
  • Standing out in your Labour Market.

Employment Service Industry induction includes:
  • Contract knowledge focused on outcomes.
  • Disability service standards and principles.
  • Activities and scenarios tailored for your business.
  • Interactive sessions on interview skills.
  • How to ask the right questions.
  • Job Active.
  • Basic contract conflict resolution. 
  • Marketing participants. 
  • Case management and quality job plans.
  • Customer service and service model delivery.
  • Solutions for enhanced servicing and evidence collection.
  • All tailored for your third party IT system and service delivery model upon request.

To find out more please see our training section of the website.

Contact us today for a free no obligation 30 minute video conference to discuss business solutions tailored for you.

Or contact us via our LinkedIn account.